Steven Toal-Lennon

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Activity overview

Latest activity by Steven Toal-Lennon
  • Steven Toal-Lennon created an article,

    What does it cost to fix a device?

    Thank you for reaching out 😊   The cost depends on the device and issue itself. The most common issue is a crack screen, approximate pricing is as follows: Phones - iPhone 6: €50 - iPhone 7/8: €60 ...

  • Steven Toal-Lennon created an article,

    How long does it take to fix a device?

    Thank you for your request.   The length it takes to fix a device depends on the device itself. See approximate timelines below; - Phones: 45 mins - 1 hr - Tablets / iPads: 3 - 5 hrs  - Laptops: 1 ...

  • Steven Toal-Lennon created an article,

    Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

  • Steven Toal-Lennon created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Steven Toal-Lennon created an article,

    How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Steven Toal-Lennon created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Steven Toal-Lennon created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...